Securing Your Account

Last updated: 2024-07-25

Category: Security & Support

Securing Your NG Domain Account

Protecting your NG Domain account is crucial for safeguarding your domains, hosting services, website data, and personal information. Here are essential steps and best practices:

1. Use a Strong, Unique Password

  • Complexity: Create a password that is long (at least 12-16 characters) and includes a mix of uppercase letters, lowercase letters, numbers, and symbols.
  • Uniqueness: Do NOT reuse passwords from other websites or services. If one account is compromised, others using the same password become vulnerable.
  • Password Manager: Consider using a reputable password manager to generate and store strong, unique passwords for all your online accounts.

2. Enable Two-Factor Authentication (2FA)

  • What it is: 2FA adds an extra layer of security by requiring a second piece of information (beyond your password) to log in. This is usually a time-sensitive code generated by an authenticator app (like Google Authenticator, Authy) or sent via SMS/email.
  • Why it's important: Even if someone obtains your password, they won't be able to access your account without the second factor.
  • How to enable: Check your NG Domain account settings or security section for 2FA options. Follow the instructions to set it up.

3. Keep Your Contact Email Secure

  • The email address associated with your NG Domain account is critical. It's used for password resets, important notifications, and 2FA (if email-based codes are used).
  • Ensure this email account itself has a strong, unique password and has 2FA enabled if supported by your email provider.

4. Be Wary of Phishing Scams

  • Phishing: Fraudulent attempts to obtain sensitive information (like usernames, passwords, credit card details) by disguising as a trustworthy entity in an electronic communication (email, SMS, fake websites).
  • Verify Senders: Be cautious of unsolicited emails asking for login details or payment information, even if they appear to be from NG Domain.
  • Check URLs: Always ensure you are on the official ngdomain.ng website before entering login credentials. Look for https:// and the padlock icon in your browser's address bar.
  • Do Not Click Suspicious Links: Avoid clicking links or downloading attachments from suspicious emails.
  • NG Domain will never ask for your password via email.

5. Regularly Review Account Activity

  • Periodically check your login history (if available) and account activity for any unauthorized access or changes.
  • Review invoices and payment methods for any unfamiliar transactions.

6. Secure Your Devices

  • Keep the operating system and browser on your computer and mobile devices updated.
  • Use reputable antivirus and anti-malware software.
  • Avoid accessing your NG Domain account from public or untrusted computers/networks.

7. Domain Security

  • Registrar Lock: Keep your domains locked at the registrar level to prevent unauthorized transfers. Unlock them only when you intend to transfer a domain.
  • WHOIS Privacy: Consider using WHOIS privacy services (if available for your TLD) to protect your personal contact information from being publicly visible in WHOIS lookups.

8. Update Software (For Hosting Users)

  • If you use our hosting services, keep your website software (CMS like WordPress, Joomla, plugins, themes) updated to the latest versions to patch security vulnerabilities.

By following these security best practices, you can significantly reduce the risk of unauthorized access to your NG Domain account and services. If you ever suspect your account has been compromised, change your password immediately and contact NG Domain support.

All Guides
Need More Help?

If you can't find the answer you're looking for, don't hesitate to reach out to our support team.

Contact Support