Frequently asked questions
Can't find what you need? Contact support.
Search for the name you want, add it to your cart, enter the registrant's contact details and pay. We submit the registration and email you once it's done.
Not for most names. .ng, .com.ng and global extensions like .com only need valid contact details. .edu.ng and .sch.ng are reserved for schools and ask for proof of accreditation.
Most domains are registered and active within 24 to 48 hours of payment being confirmed. Restricted extensions such as .edu.ng can take longer while eligibility is checked.
Yes. Check the domain on our transfer page, unlock it at your current registrar and ask them for its authorisation (EPP) code. A transfer adds a year to your registration, and your DNS keeps working throughout.
No, we focus on domains. You can point your domain at any hosting provider by changing its nameservers or DNS records from your dashboard.
Yes. Sign up with an email provider such as Google Workspace, Microsoft 365 or Zoho Mail, then add the MX records they give you in your dashboard.
We accept card payments: Visa, Mastercard, Verve and most international cards. We never see or store your card details.
Email us, message us on WhatsApp or send a request from the help centre's support page. We reply within one business day.